"Callstream have been providing solutions for Virgin Holidays since 2001. They have worked closely and proactively with us by managing all our inbound telephone calls, helping us ensure that first class customer service is achieved whenever someone calls one of our contact centres. From consistent branding to disaster recovery solutions, Callstream have successfully continued to assist us in meeting our operational and strategic aims."

Chris Roe, General Manager Direct Sales, Virgin Holidays

"Callstream have been our telephony provider for 3 years and from our very first meeting we have found their approach distinctly different to all other providers - we consider them a valuable business partner. They are the only telecoms provider to have firstly demonstrated an understanding of our business and marketplace and secondly invested the time (over a period of weeks) to look in detail at our operation before making a proposal to us. Their approach and application of their technology has had an extremely positive impact on the efficiencies of our business."

Jacquie Morton, Group Project Manager, The Allen and Allen Group

"Callstream have proved to be an excellent telecoms partner. Contact Manager puts the system in our own hands giving us the flexibility to quickly adapt our network to incorporate home-workers. But we know from experience that Callstream are always there to support us."

Chris Garford, Operations Director, United Vacations 

"Telecoms is an essential part of Connect's core business activity and we are delighted to have Callstream as our telecoms partner. Their proactive approach to understanding how we operate and where we are going has demonstrated their ability to deliver solutions to us that have proved to add significant value to the way we operate."

Martin Depper, Group Sales Director, Connect Distribution

"The SMS service Callstream provide has proved to be an effective method of communicating to our new and existing customer base. We have expanded this into different areas to reinforce our customer relationships. When customer retention is at the forefront of our business model, this method is a cost effective way of maintaining brand awareness."

Andrew Tatton, Head of IT, Fresh! Insurance

"Callstream have proved to be an excellent supplier of telecoms solutions. They have great understanding of the solutions that best fit the call centre market place, and their online portals allow for large location changes with little or no customer impact."

Lee Eskriett, Maplin Electronics

"Callstream have reduced our reliance on in-house telephony hardware, and improved our customer service operation."

Drew Cook, IT Director, Staples Advantage